Terms of service

📋 Terms of Service

Welcome to Sonny and Finn! By placing an order with us, you agree to the following terms. Please take a moment to read through them — we've tried to keep things as clear and friendly as possible. 💛

1. About Us

Sonny and Finn is an online store based in the UK. By using our website and purchasing our products, you agree to be bound by these Terms of Service.

2. Orders & Acceptance

When you place an order with us, you're making an offer to purchase. We reserve the right to accept or decline any order at our discretion — for example, if a product is out of stock, if there's an error in pricing, or if we suspect fraudulent activity.

You'll receive an order confirmation email once your order has been placed. This is not an acceptance of your order — acceptance occurs when your order is dispatched.

3. Pricing & Payment

All prices are listed in British Pounds (£) and include VAT where applicable. We reserve the right to change our prices at any time, but changes will not affect orders that have already been confirmed.

Payment is taken at the time of ordering. We accept all major credit and debit cards, as well as other payment methods shown at checkout.

4. Shipping & Delivery

We aim to dispatch orders promptly, but delivery times are estimates and cannot be guaranteed. For full details on our shipping rates and timescales, please see our Shipping Policy.

We are not responsible for delays caused by customs, postal services, or other circumstances outside of our control.

5. Returns & Refunds

We want you to love your order! If something isn't right, please get in touch with us as soon as possible. Full details of how we handle returns and refunds can be found in our Refund Policy.

6. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Sonny and Finn and may not be reproduced, distributed, or used without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Sonny and Finn shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order in question.

8. Privacy

We take your privacy seriously. For information on how we collect and use your data, please see our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, so we recommend checking back occasionally. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.